Site Update: Help Desk Closure, Manage Favourites

7 min read

Deviation Actions

ikazon's avatar
By
Published:
48.9K Views
In our continuous effort to improve the deviantART experience, we're publishing weekly Site Updates to keep members informed and to gather feedback. Below is a list of recent changes to the site, bug fixes, and feedback that was brought up by members in the last Site Update.

What's New


Help Desk Closure, July 4th


In honor of Independence Day in the United States, the Help Desk will be closed on Friday, July 4th. We'll be back to our normal business hours on Monday, July 7th. Please keep in mind that due to this extended weekend, there will be some delays in ticket responses upon our reopening. Any tickets filed will be attended to as soon as possible.

Change Log


  • Trying to view comments left on a file in Sta.sh after that file was submitted as a deviation would redirect to an error page, rather than displaying the Sta.sh comments. Fixed by ultramouse 
  • Trying to create a new thread in the admin area of a Group by clicking on the "Start a conversation!" bubble would redirect to an error page. Fixed by justgalym 
  • When submitting an image deviation as a Print without using recommended settings, not selecting a product type would trigger an expected error message, but clicking "Cancel" would cause the deviation to be submitted anyway. Fixed by ultramouse 
  • If the title of a newly posted Forum thread contained an apostrophe, it would not be escaped properly, and would contain a backslash. Fixed by elhsmart 
  • PDF files would not be downloadable when they couldn't be viewed in-browser. Fixed by outgoingcoyote 
  • In Sta.sh, a file's description would be changed every time that file's page was loaded. Fixed by elhsmart 

Your Feedback


Thank you for the feedback on last week's Site Update! Here's some of the feedback you left for us:
  • In response to the Discuss topic, most deviants said they do their best to respond to all feedback they receieve.
  • Some deviants mentioned that they respond to all comments or replies they receive, but that they don't feel as compelled to thank other deviants when their art is added to someone else's Favourites.

Discuss!


Managing Your Favourites

Do you ever clean, re-organize, or remove deviations from your Favourites? What prompts you to change how you organize your Favourites, if anything? Are there specific reasons you might have when it comes to removing a deviation from your Favourites?

manage the stars by scheinbar
(manage the stars by scheinbar)


Lightbulb Have a suggestion, idea, or feedback? Leave a comment here!
Lightbulb Check out a list of common suggestions!
Lightbulb Want to keep track of known issues? Check out our Status Forum!
:bug: Find a bug? Report it to the Help Desk! (Be as detailed as possible!)

© 2014 - 2024 ikazon
Comments898
Join the community to add your comment. Already a deviant? Log In
MasterOfPointillism's avatar

Have not been here in years: where is the 'help desk'??